Frequently Asked Questions

How do I buy something?

Personalised Gifts: To order any personalised gift, first, choose the product. Read the instruction on the product page to choose the design templates and to upload any picture which you would like to get printed on the product.

In case you would want to see a preview of the gift, please tick the check box before finishing the design and mention your email id. We will send you a preview of the design to your email id before printing. You can reply within 2 hours from the receipt of the email with approval or any change request. You may also call us at +91-7595-8197-88 for any clarification. Once you have finished the design, please click on “Add to cart”

Terracotta/Women’s clothing: You may browse through various categories and select a product to buy. Click on “+” sign below the product to add it in you cart.

Once product is added to the cart, click on the cart and then click on check out. You will be directed to make the payment. You can make payments with Net Banking, Debit Card or Credit Card.

Do I need to sign up to buy?

No. You can check out as guest also. However, you need to provide your Name, Contact Number and Shipping Address for sending your gift

Is your website secured for payment and other transactions

Our website is secured with SSL certificate and we are partnered with PayU Money India, one of the most reliable payment gateways with innumerable customers. So, Yes, all your personal data, transaction data are highly secured and will remain confidential

I was looking for something else, what do I do?

Oh. We are really sorry that you could not find what you were looking for. But not to worry, please contact us by calling us at +91-7595-8197-88  or email us at [email protected] or just fill up the form contact us. We will get in touch with you and try our best to get the product for you.

What methods of payment are accepted?

You can make your payments securely with Net Banking, Debit Cards or Credit Cards from all major banks.

Why don't you ship to my country?

Oh, we are extremelly sorry that we are not able to ship any country other than India at this point of time. But we will be ready to ship to other countries very soon. Please keep visiting us . We will reach you soon.

How much is shipping?

Our logistic wing has tied up with highly reliable logistic companies like FedEx, DHL, DTDC. Even though, we are charged quite on higher side, but still we do not burden our customers with the same rate. And we also value a bulk purchase of our customers. So, we give you FREE shipping for any purchase above Rs. 699 🙂 However, you need to pay a nominal Rs. 85 if your purchase is below or equal to Rs. 699. So, club your purchases and order in one shot to avail the free shipping 🙂

How long will it take for my items to arrive?

Our tie ups with major logistic partners ensure speedy shipping of goods. In metros, generally it will take 2-4 working days. Non Metro may take approx 7- 10 working days. We can anyways share the tracking number for you to track the gifts arriving you.

How do I get a refund?

We hope you do not need to ask for any refund, since we believe you will love our products. But in the situation of refund, we will credit your debiting account which was used for purchase. This may take 10-15 working days. Please refer to our cancellation & return policy

How do I know what size I am?

Hmm, why don’t you just call us (+91-7595-8197-88) and we will connect you with our clothing expert, who can guide you to choose the right size for you:-)

I want to send a review about you, how do I do?

That’s Great 🙂 Thank you 🙂 We welcome your reviews/testimonials. Please email us your reviews to [email protected] with your name and contact number and address (we send free gifts sometimes 🙂 ). You can also like our Face book page and also leave your comments there.

How do I contact you?

You would to interact with you, help you to choose a product for you. You may call us for any reason 🙂 at +91-7595-8197-88 or email us to [email protected] or just fill up the form. Click here